Shipping & Returns

Last updated: September 20, 2026

Domestic shipping (United States)

We fulfill orders for addresses across the United States. A flat shipping rate in USD is shown at checkout. Most in-stock orders leave our fulfillment partner within 2–5 business days. Carrier transit commonly runs an additional 2–7 business days depending on destination — we do not promise overnight or two-day delivery nationwide.

You will receive order confirmation by email. Tracking is provided when available from the carrier.

International inquiries

Our primary service area is the United States. If you are shopping from outside the US, email adminbilzy@gmail.com before ordering. We do not currently offer standard worldwide checkout shipping rates, and we will not claim fake global delivery times. Where international fulfillment may be arranged, customers are responsible for customs duties, taxes, and import fees.

Damaged or incorrect items

Photograph the package and contact us within 7 days of delivery at adminbilzy@gmail.com. We will arrange a replacement or refund for verified issues.

Returns

Unused items in original packaging may be returned within 14 days of delivery for a refund of the product price (shipping is non-refundable unless we made an error). Start a return by emailing your order number to adminbilzy@gmail.com. Custom or final-sale items are not returnable.

Refunds

Approved refunds are issued to the original Stripe payment method within 5–10 business days after we receive the return.